Support

Contact us

Email contact@omniamus.com and we'll get back to you, usually within two working days.

Setting up

• In Settings, paste your public review link — the URL where people should leave a review (for Google, the “write a review” link from your Business Profile).
• Pick your review platform so the button uses the right wording.
• Choose whether to offer private feedback alongside the public review.
• From the dashboard, tap “Ask a customer for a review” and enter their phone or email.

SMS or email?

If you enter a phone number, we send an SMS; otherwise we send an email. Phone numbers usually work best, since that's what most businesses already collect. SMS to some countries (notably the United States) requires carrier registration before it can be enabled — email works everywhere in the meantime.

I received a review request

The message came from a business you visited, sent through StarProof on its behalf. Tapping the link takes you to that business's review page. You can also share feedback privately with the business instead. To stop receiving messages, reply STOP to an SMS, or contact the business directly. If you want your details removed, contact the business — they control the data; if you cannot reach them, email contact@omniamus.com.

Billing

Manage your subscription from Settings, which opens the Stripe billing portal where you can change plan, update your card, download invoices or cancel. Cancelling takes effect at the end of the period you have already paid for.

Deleting your account

Settings contains “Delete account”, which permanently erases your business and all its review requests. See the delete-account page for details.