Delete your account

Delete from the app

• Open StarProof and go to Settings.
• Scroll to the bottom and tap “Delete account”.
• Confirm. The deletion happens immediately and cannot be undone.

Delete by email

If you no longer have the app, email contact@omniamus.com from the address on your account and ask us to delete it. We will verify and confirm, normally within 30 days.

What is deleted

Once deleted, the data cannot be recovered by us or by you.

• Your account, email address and password.
• Your business profile, review link and settings.
• Every review request, including the customer names, emails and phone numbers attached to them, and any private feedback received.

What is not deleted

• Reviews already published on Google or another platform — those belong to the platform and the reviewer, not to StarProof.
• Invoices and accounting records for your subscription, which we must retain for the period Romanian tax law requires.
• Stripe's own payment records.

Before you delete

Deleting your account does not cancel your subscription payment method by itself — cancel the subscription first from the billing portal so you are not charged for a further period.

If you received a review request

You do not have a StarProof account — your details belong to the business that messaged you. To have them removed, contact that business. If you cannot reach them, email contact@omniamus.com and we will assist.